UX Is a Canary in a Coal Mine
The morale of a UX team is a canary in a coal mine because everything a company does and is impacts the end user experience — the strategy, scope, process, and talent all manifest in the design.
UX book recommendations
I frequently get asked for recommendations for books on UX. Here is my short list of favorites.
DESIGN is... (What CEOs Should Know About Design)
Today, design is as important as technology. I was meeting with a startup last week when the principal architect asked me why is design more important now than ever before?